Electric Park (EP’s) Terms and conditions (T&C’s) incorporate, and should be read together with, any Partner T&C’s, which you can view at the point of purchase from the online Box Office.
Line-up may be subject to change.
No trading or promotional activities allowed within the venue without EP’s prior consent.
Unauthorised event logos and unauthorised professional recording equipment is not allowed.
Do not buy tickets or goods from unlawful traders/touts. They are invalid.
You give your express consent to your actual/ simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time. This includes filming by the police or security staff which may be carried out for the security of customers and/or the prevention of crime.
Refunds are only considered on major cancellation, substantial alteration or by special exception determined by EP.
Refunds should be obtained from the point of purchase, no later than 3 months after the event.
A minimum of the face value of the ticket will be refunded.
Refunds of booking fees per ticket are subject to the T&Cs of the point of sale.
No unaccompanied under 16’s are allowed on site.
Under 16’s must be accompanied by a ticket holder 18 or over.
Wristbands, to write a mobile number on for children 12 and under in case they get lost or separated from their guardian, will be available from the welfare tent.
We do not accept any parental or supervisory duty of care or liability for any under 18’s on site.
Tickets & Wristbands
Tickets are non-transferable and only valid when purchased from official agents of EP.
Tickets/wristbands purchased from unauthorised sources will be rendered invalid and refused admission.
Tickets must be exchanged for a wristband on first entry at a wristband exchange.
Electronic Tickets must be valid, presented in full and clearly visible, either electronic or printed so that the bar code can be easily scanned.
Tickets remain the property of EP.
EP will not issue duplicates for lost or stolen tickets or wristbands.
Tickets cannot be used as part of any marketing, media or sales promotion, without the prior written consent of EP.
The ticket holder is responsible for their tickets until it is exchanged for a wristband, and then responsible for their wristband for the duration of the event.
All wristbands remain the property of EP until 12 Noon the day after the event.